Acceleration Software for Business-Critical Applications

Slow Citrix Logons

Check out this scenario played out in Mr. Bigley and the slow logon!

The Challenge

Do you know when Citrix user logons are slow?

Tired of not getting alerted when Citrix user logons are slow?

Can you answer quantitatively what user logon times really are?

Are you ready to give your users a better experience with faster logon and logoff times?

The Solution

RTO Software offers two solutions to manage issues with logon times—RTO PinPoint® and RTO Virtual Profiles™. RTO PinPoint® provides a breakdown of the logon process and can generate alerts so you will know when your user is having logon problems. RTO Virtual Profiles™ uses a streaming approach to deliver data on an as needed basis to users, thus slashing logon times.

Get Alerts!
RTO PinPoint® starts by alerting you real-time (via email or pager) when any Citrix user logon takes longer than the prescribed service level. You will know before the Help Desk phone rings who is having a problem!

Click here to get more details on how you can setup your own scripts for automatic execution when you get alerted by an event that you want to track closely.

Know What Citrix Logon Times Really Are!
RTO PinPoint® provides real-time monitoring of the logon process, with instrumentation of key phases of the logon process as well as overall logon time. You get quantitative data on average, as well as non-compliant logon times on all Citrix logons. You will know how bad it really is!

RTO PinPoint® solves slow Citrix user logon problems by monitoring all the components of the logon process!

Key features of RTO PinPoint® include:

	Citrix-specific user experience monitoring: including User logon times
	Customer-driven alerting and real-time notification of logon time exceptions
	Dynamic “replay” of problem logon scenarios
	User-specific impact analysis including who is having the problem
	Low-impact, highly scalable monitoring

Want to analyze performance data offline? Click here and see how you can export data gathered by RTO PinPoint® to a database of your choice for analysis!

Explore the links in the “Quick Links” section on the right and get more details on the capabilities and benefits of using RTO PinPoint®.

Deliver Faster Logons to Your Users!
RTO Virtual Profiles™ has re-engineered the logon process by copying only the files a user needs during each session rather than all the files in their user profile every time they logon. This approach dramatically reduces logon times while also lowering network bandwidth consumption.

RTO Virtual Profiles™ automatically synchronizes user profile changes back to the server in real-time whenever a user makes changes during their session. These changes are synchronized with all other concurrent sessions that a user may need to have open so that profile corruption is eliminated. In addition, users will see improvements in logoff times because the user profile is updated in real-time rather than only at logoff time.

RTO Virtual Profiles™ is delivering enhanced logon solutions to companies across a broad array of industries. Virtual Profiles users have seen improvements such as:

• 60-98% faster logon times
• 25% lower total cost of ownership
• Greater logon consistency and easier profile management
• Capability to meet or exceed established service level agreements

Request a free trial of Virtual Profiles today!

Take Action

Click here to view and print a screenshot that shows you the Slow Citrix Logon Alert!

Click here to register for a FREE 30-day trial and get a FREE printed poster of the Citrix Logon Process mailed to your business address!

Also, view/download the sample reports below to get a sense of the rich metrics RTO PinPoint® collects and uses to help troubleshooting and identifying the root cause of application performance problems.

Slow Citrix Logon Report

Citrix Round Trip Time Report

SQL Query Analysis Report

References

See how Hines Associates Recovers Resources and Improves Bottom Line in this case study.

Download Case Study