Acceleration Software for Business-Critical Applications

Abandoned or disconnected sessions in a Terminal Services or Citrix environment can claim a significant and expensive portion of your server farm resources, whether physical or virtualized. These “idling” server sessions increase server capacity demands, power usage, and software user license requirements – driving up your enterprise expenses unnecessarily.

RTO Software Offers Immediate Relief!

RTO PinPoint® can alert you to this unwanted cost, help eliminate the associated cost immediately, and guide you to the underlying environmental issues or user behaviors that are causing the problem.

RTO PinPoint® first alerts you when inactive sessions exceed a certain percentage of total session count. PinPoint also provides this information on a continuous basis for IT administrators as well.

RTO PinPoint® then identifies the specific servers affected, and the specific “offending” users. This can be done based by either specific server or by enumerating all abandoned user sessions in a server farm if a particular organizational unit or application is suspected to be the common factor.

Identification of common factors may be more easily accomplished in this fashion by reviewing in a holistic manner.

Identify the Cause of Inactive Sessions
Environment issues, such as non-responsive servers or heavy network traffic, or other business requirements sometimes result in disconnected sessions. RTO PinPoint® can identify, down to the user, scenarios where this occurs in order to review each specific constraint.

Abandoned sessions are frequently seen in environments that require the user to logon and logoff frequently or in environments, like healthcare, where roaming users share workstations. If fast access to information is critical, long logon/logoff times encourage users to simply disconnect, and logon again at their next station - abandoning their last session.

Faster Logon/Logoff Times While Maintaining Data Security
RTO Virtual Profiles™ solves this issue by only downloading user profile data when needed, reducing login times to seconds. In addition, Virtual Profiles ensures profile data integrity by replicating changes back to the central profile store in real-time which also reduces logoff times. Users no longer fear logging on or logging off. User productivity is restored while still maintaining security procedures, and server capacity requirements are reduced.

RTO PinPoint® and RTO Virtual Profiles™ Work Together
In any case, where disconnected or abandoned sessions are prevalent, RTO PinPoint® can identify “idling” server resources, and allow them to either be powered down, reducing power, heat, and software license costs immediately, or re-assigned – saving capital for other projects. Where long user logons are a factor, RTO Virtual Profiles™ can restore user productivity and reduce an unseen “driver” for abandoned sessions and unnecessary server capacity demand.